Connecting WhatsApp to Your Business System

In Saudi Arabia WhatsApp is the first channel customers use. Connecting the WhatsApp Business Platform (API) to your system enables auto-replies, appointment reminders, order notifications, routing chats to your team, and an AI assistant trained on your company information.

Good to know

  • The API requires a verified Meta business account
  • Business-initiated messages need approved templates
  • Conversations are priced according to Meta's policy
  • Customer opt-in is required

NEXEL can integrate WhatsApp with your CRM or booking system. Contact info@nexel.sa